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DirtStories is all about sharing the stories behind the men and women who build up the construction industry. From CEOs of large companies to independent contractors, trades workers and industry members, DirtStories is challenging the way the world views construction by sharing the stories of the people who build and feed our world.

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Explore DirtStories episodes below or find DirtStories wherever you get your podcasts from. DirtStories is the must-listen construction podcast for anyone who loves the industry or is interested in the latest trends in construction technology.

Ep 6: Building Customer Relationships in a Digital Era
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Ep 6: Building Customer Relationships in a Digital Era

April 21, 2020 · 31 mins

Welcome to Episode 6 of DirtStories. Tim Forestell is one of the co-founders and Chief Client Officer at DOZR. His specialty is in relationship building: developing authentic connections with new customers while maintaining relationships with longterm customers. In this episode of DirtStories, Becca Grieb and Tim Forestell discuss how relationship building between companies and customers has changed with the digital advancements of today. Learn about the latest CRM tools, how Tim recommends building authentic connections with customers, and how a company’s mission, vision and values play a role in everyday tasks.